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Frequently Asked Questions

1. Are the sneakers original?

Our sneakers are top-of-the-line, with the best quality on the market. We work with factories that produce for major brands, guaranteeing a high standard of finish and comfort.

2. How can I be sure of the quality?

We are proud of the quality of our products and the trust of our customers. We also offer a guarantee against manufacturing defects and accept exchanges in accordance with the Consumer Protection Code.

3. Do you have a physical store?

Yes, we have a physical store where you can check out our products in person. But we also ship all over the country with security and tracking.

4. How long does it take for my order to arrive?

Delivery times vary depending on your location and the shipping method chosen. As soon as your order is dispatched, you will receive a code to track the delivery.

5. Can I exchange or return the product?

Yes, we follow all the guidelines of the Consumer Protection Code. If there are any problems or regrets, simply contact us within the established timeframe and we will resolve them as best we can.

If you have any further questions, please contact our team. We're always happy to help!

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