Our aim is to ensure that your order reaches you safely and in the shortest possible time. We work with reliable carriers to offer an efficient delivery service throughout the country.

1. Processing time

After payment confirmation, the order is processed within 2 working days.

As soon as the shipment is made, you will receive a tracking code to follow the delivery.

2. Delivery deadlines

The deadline varies according to the region and the shipping method chosen at checkout.

Deliveries to capital cities are usually quicker, while more remote regions can take a little longer.

3. Atrasos e Problemas na Entrega

In the event of any unforeseen circumstances with the carrier, our team will be on hand to follow up and resolve any problems.

If there are any delivery difficulties (incorrect address, missing recipient, etc.), we will contact you to resolve the situation.

If you have any questions or need support, our customer service team is ready to help!